OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
95 ratings and 70 comments received in the last 90 days.
20 August 2025
Gareth at Vines Redhill made the whole process extremely efficient and provided excellent customer service
19 August 2025
Helpful and responsive
15 August 2025
Extremely as I mentioned above Michael was amazing from start to finish even swayed me to getting this newer car and putting what I wanted and budget first and explained how I could manage the 2025 for the basically same budget as the 2024. 10/10
12 August 2025
Handover was excellent and thorough. Responses to questions have been prompt throughout.
03 August 2025
very helpful sales team, everything explained clearly.
31 July 2025
Everything happened as planned.
23 July 2025
Love mini
22 July 2025
Great comiction, all round.
09 July 2025
great service and extremely fast delivery (within a week).
10 September 2025
My MOT has been now arranged for another date in September and a gesture of goodwill the company has offered to pick/drop my car free of charge.
10 September 2025
As above
09 September 2025
I've given 5 stars, this is a difficult one as I'm unable to see what's been done with the service, apart from hand marks on the engine cover, the video showing the underside of the car was good and informative the car is running fine and a good wash
08 September 2025
Efficient and Kind
07 September 2025
Complete satisfied with everything they do at Vines Redhill.
03 September 2025
Exemplary service, great communication. Teresa was highly efficient, as usual.
03 September 2025
See above comment
01 September 2025
As I have already said I found everyone I came into contact with at vines very customer orientated and reassuring and pleasant to deal with.
28 August 2025
It's so good to be told what my car needs and costs for the work so not to many surgeries
25 August 2025
Exceptional service
03 September 2025
No pushy sales, just helpful advice throughout, was able to find us the exact spec we were looking for, unrushed handover with plenty of time given to setting up the vehicle for the two of us.