OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 78 comments received in the last 90 days.
17 April 2025
no additional comment
09 April 2025
The purchase was excellent and I was very satisfied but the delivery was not at all pleasant due to Mini making a mistake. Once this finally go sorted the dealer made the delivery a pleasant experience.
02 April 2025
excellent service
25 March 2025
Very professional and supportive staff
23 March 2025
Everything happened very quickly making the whole experience a breeze.
19 March 2025
All questions answer very smooth transaction
06 March 2025
Very satisfied
04 March 2025
Jamie and Oliver were very knowledgeable and helpful throughout the whole process. The whole team there were also very attentive and lovely to my little boy. Everyone who worked there, including the lovely lady on reception, were so friendly
03 March 2025
Jamie and Josh (and the other team members I spoke to) were extremely helpful, transparent and above all - friendly.
16 April 2025
Quick service and car given a good clean
15 April 2025
The video inspection was very useful and the service appears to have been done to a high standard
15 April 2025
Very helpful reception-genuinely seemed to recognise me after last visit. No attempt to upsell
14 April 2025
!
13 April 2025
Good service
12 April 2025
No
09 April 2025
I trust the work that Vines does and know that the car is getting teh best service when it is there.
09 April 2025
Theresa of course!
09 April 2025
Very professional and nothing was too much trouble.
06 April 2025
Theresa is always very welcoming, and provides an friendly thorough service. Like the videos as well the technicians. My mini come back far cleaner that I left it! Thank you.
21 April 2025
Ollie's extremely helpful and was able gonanswer all our questions