OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
100 ratings and 77 comments received in the last 90 days.
31 July 2025
Everything happened as planned.
23 July 2025
Love mini
22 July 2025
Great comiction, all round.
09 July 2025
great service and extremely fast delivery (within a week).
22 June 2025
Michael Morris made everything easy
03 June 2025
Oliver Beegan was amazing , a complete credit to the company. Really patient and kind with a great sense of humour ! Always met with politeness and good all round knowledge of the cars I was looking at .. Again .. great communication .
30 May 2025
Everything went very smoothly, communication between myself and sales person was great.
06 August 2025
As arranged easy drop off and pick up and I was kept informed throughout the day.
04 August 2025
Teresa was super helpful in arranging for the necessary works to be done while I wait. Always very welcoming and engaging.
04 August 2025
5 stars, problems identified and dealt with experience and expertise. Everything done was documented and explained. Teresa was great as usual co-ordinating everything on the day. And continues to be the font of all knowledge Mini's.
31 July 2025
Seamless from start to finish.
31 July 2025
Everyone one was helpful
30 July 2025
I was kept informed at all stages, and Mini have replaced a considerable number of electrical parts in order to fix the problem. We were sent a video showing tyre and break wear and the car was very clean when it was repaired and ready for collection
29 July 2025
Teresa was outstanding as always
28 July 2025
Teresa Harris is a pleasure and a customer satisfaction guru!
27 July 2025
My experience with Vines was excellent from start to finish. . They were friendly accommodating and extremely helpful. I couldn't have wished for better service from them
27 July 2025
Costs of parts was reasonable. The videos they send whilst your car is being checked over help to let me know that something has been done to the car.
03 August 2025
very helpful sales team, everything explained clearly.