OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
107 ratings and 74 comments received in the last 90 days.
30 May 2025
Everything went very smoothly, communication between myself and sales person was great.
24 April 2025
No issues. Delivery on new car was earlier than expected which was fab as didn't have to wait too long from ordering it to the handover.
21 April 2025
Ollie's extremely helpful and was able gonanswer all our questions
17 April 2025
no additional comment
09 April 2025
The purchase was excellent and I was very satisfied but the delivery was not at all pleasant due to Mini making a mistake. Once this finally go sorted the dealer made the delivery a pleasant experience.
02 April 2025
excellent service
25 March 2025
Very professional and supportive staff
23 March 2025
Everything happened very quickly making the whole experience a breeze.
19 March 2025
All questions answer very smooth transaction
04 June 2025
Brilliant and friendly service. Personalised the experience.
04 June 2025
Teresa was very friendly and helpful. She offered to stay later when I picked up the car as I thought I might get stuck in traffic.
03 June 2025
The service manager.
03 June 2025
Both times there have been issues. First time as part of the work I paid for a tyre and drove away then got a call to say it hadn't been fitted. Second time part of check on the service didn't find side light not working.
02 June 2025
Engaging helpful service department. Everything completed on time and on a date of our choosing. Mini returned cleaned :-)
02 June 2025
Car came back clean
30 May 2025
Good communication
29 May 2025
Excellent customer service
29 May 2025
Job was done efficiently and quickly. Teresa was extremely helpful.
29 May 2025
I always get great customer service from Vines at Redhill. In particularly Teresa has been wonderful over the years.
03 June 2025
Oliver Beegan was amazing , a complete credit to the company. Really patient and kind with a great sense of humour ! Always met with politeness and good all round knowledge of the cars I was looking at .. Again .. great communication .