OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
131 ratings and 107 comments received in the last 90 days.
20 December 2025
I've used Vines at Redhill for a number of years, having previously owned BMW 'S before my Mini's. I would recommend this dealership highly.
20 December 2025
The Salesman, Luke, was amazing. He made buying the car a pleasure. Extremely knowledgeable, very patient, a truly wonderful person. He helped me so much with all the different ways this new mini drives.
18 December 2025
The team were awesome & provided excellent service in the transition from the old Mini contract to the new one. Nothing was too much trouble, down to assisting with adding all the new vehicle features to the Mini App.
16 December 2025
Friendly, professional, good to do business with
16 December 2025
Great experience, very happy with how smooth everything went
07 December 2025
Friendly, knowledgeable staff who listen to what you want.
03 December 2025
Oliver was really helpful and nothing was too much ask
02 December 2025
Just good helpful service
02 December 2025
Helpful, responsive, enthusiastic and knowledgeable staff
14 January 2026
We booked initially online, and I don't remember seeing options for waiting for the car or asking for a lift home etc.
13 January 2026
Helpful as always, work completed as requested.
12 January 2026
Courteous and friendly staff; helpful and reassuring video from workshop, car cleaned before return and I hired an automatic to test drive, having never driven one and the demonstrator was clear and patient and made sure I felt confident to drive
12 January 2026
Very helpful and keeps us informed
12 January 2026
Completely satisfied. Very friendly customer service staff - Louis is an absolute gem - conscientious and thorough who genuinely listened to my concerns.
10 January 2026
First class service and friendly welcome
07 January 2026
Easy to arrange my service, Mini collected and dropped back my car. Thank you for the courtesy clean, my car sparkled. Louis who carried out the service and fitted a dash cam kept me informed throughout.
05 January 2026
Service at Vines is always excellent from when booking appointments right through to the car being handed back.
30 December 2025
Good service. Good correspondence.
30 December 2025
Teresa was lovely - proactive, informative, friendly
FIND Vines of Redhill.
Address
- 10 - 12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01293 787 380
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
Address
- 10 - 12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01293 787 380
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
21 December 2025
Smooth process, good communication generally and car delivered before date originally scheduled which was very beneficial as the previous lease car had been returned and we had a potential six week gap between vehicles