Communication, time keeping, attentive staff and excellent waiting Lounge.

Always pleasant and prompt attention

Very satisfied ... and that'll do it for me

Easy to organise (I did leave it late in the day to renew the MOT) and Teresa always lets you know what is going on and is able to answer all questions.

good overal service dieo of problems nice clean car

Teresa and David gave a first class service to get me back on the road following a puncture, in and out in under 30 mins. Thankyou so much.

Generally pleased Little disappointed that the tyre pressures have not been checked as reminded of low pressure advise showed two days after service!

Would have been a ten if the car had not been subject to a recall on the day we arranged to collect it

My husband took my mini in for a one hour while you wait task that eventually took exactly three hours. We accept that things can go wrong, but no one went to tell him. He had to keep asking and the standard answer was always another 10-15 minutes.

It was a great experience from start to finish from a very good team at Vines ( I wasn't as impressed at BMW over the road when we went there initially)

Friendly Reliable service

Very helpful in assisting my parents to collect and drop their car back after servicing

It was only a MOT and oil change but it all worked out well and car was also cleaned.

Theresa is amazing

Everything was checked and car was washed

I'm over the moon with my new car, I love it. I was made to feel like the only customer who was being sold a car to, the personal service and care given was fantastic. As a Customer Services Manager it's a service I strive to give my customers.

Friendly and efficient

There is nothing that I could fault with the service I received from Vines.

Excellent

Excellent service

Very efficient

All round good experience.

All went well and the coffee was delicious!

Would have got top marks but our minis computer needs resetting and this has not been done as we would have liked!

Treated well and everything explained.

The car wash area was being resurfaced so it wasn't possible for my car to be washed!

Good all round experience

Poor job of washing the car down

Every stage went smoothly and efficiently. The lady who runs your servicing is a absolutely terrific.

As always Teresa Harris gets the job done in a friendly yet professional manner usually exceeding expectations

Answered all my questions but £550 for delivery and prep!!!! Come on now, that is extortionate. I can buy something for a pound on ebay and get free delivery, I spent £25500....

Better than the others.