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Customer Reviews.

service

5

Communication, time keeping, attentive staff and excellent waiting Lounge.

03 July 2019

service

4

Always pleasant and prompt attention

02 July 2019

service

5

Very satisfied ... and that'll do it for me

24 June 2019

service

5

Easy to organise (I did leave it late in the day to renew the MOT) and Teresa always lets you know what is going on and is able to answer all questions.

21 June 2019

service

5

good overal service dieo of problems nice clean car

20 June 2019

service

5

Teresa and David gave a first class service to get me back on the road following a puncture, in and out in under 30 mins. Thankyou so much.

17 June 2019

service

4

Generally pleased Little disappointed that the tyre pressures have not been checked as reminded of low pressure advise showed two days after service!

17 June 2019

sales

4

Would have been a ten if the car had not been subject to a recall on the day we arranged to collect it

12 June 2019

service

1

My husband took my mini in for a one hour while you wait task that eventually took exactly three hours. We accept that things can go wrong, but no one went to tell him. He had to keep asking and the standard answer was always another 10-15 minutes.

11 June 2019

sales

5

It was a great experience from start to finish from a very good team at Vines ( I wasn't as impressed at BMW over the road when we went there initially)

10 June 2019

service

5

Friendly Reliable service

10 June 2019

service

5

Very helpful in assisting my parents to collect and drop their car back after servicing

10 June 2019

service

5

It was only a MOT and oil change but it all worked out well and car was also cleaned.

09 June 2019

service

5

Theresa is amazing

09 June 2019

service

5

Everything was checked and car was washed

07 June 2019

sales

5

I'm over the moon with my new car, I love it. I was made to feel like the only customer who was being sold a car to, the personal service and care given was fantastic. As a Customer Services Manager it's a service I strive to give my customers.

05 June 2019

service

5

Friendly and efficient

03 June 2019

service

5

There is nothing that I could fault with the service I received from Vines.

31 May 2019

service

5

Excellent

27 May 2019

service

5

Excellent service

17 May 2019

service

5

Very efficient

16 May 2019

service

5

All round good experience.

13 May 2019

service

5

All went well and the coffee was delicious!

08 May 2019

service

5

Would have got top marks but our minis computer needs resetting and this has not been done as we would have liked!

07 May 2019

sales

5

Treated well and everything explained.

03 May 2019

service

4

The car wash area was being resurfaced so it wasn't possible for my car to be washed!

03 May 2019

sales

5

Good all round experience

29 April 2019

service

4

Poor job of washing the car down

28 April 2019

service

5

Every stage went smoothly and efficiently. The lady who runs your servicing is a absolutely terrific.

16 April 2019

service

5

As always Teresa Harris gets the job done in a friendly yet professional manner usually exceeding expectations

15 April 2019

sales

3.5

Answered all my questions but £550 for delivery and prep!!!! Come on now, that is extortionate. I can buy something for a pound on ebay and get free delivery, I spent £25500....

15 April 2019

service

5

Better than the others.