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Customer Reviews.

service

5

Excellent service was given by the service dept.

08 March 2019

service

5

It was easy to book in online and the communication was good

25 February 2019

service

5

Theresa always gives me a warm welcome and ensures that everything is correctly carried out

25 February 2019

service

5

Highly efficient

23 February 2019

service

4

Only disappointment, they were unable to advise me what had caused the puncture.

20 February 2019

sales

5

The process was very easy

18 February 2019

service

5

Theresa made sure car was fixed and kept me informed

17 February 2019

service

5

Excellent dealership

15 February 2019

service

5

very satisfied with work done

15 February 2019

service

5

Work completely on time as agreed

11 February 2019

service

5

Good communication kept up to date and car came back cleaned

10 February 2019

service

5

Very satisfied

09 February 2019

service

5

Despite a technology mix-up eg email confirming wrong time for MOT, the staff (and particularly Teresa) make it a relaxed and un-stressful experience.

09 February 2019

service

5

Vines alway give fabulous customer service with good feedback through any transaction.

09 February 2019

sales

4

Despite requesting specific number plates the wrong ones were put on the car.

09 February 2019

service

5

Service completed fine and in good time. MOT needed doing and Mini booked that in for me and completed that too. Car was cleaned, always a good thing!

08 February 2019

service

5

The mini was ready for collection and cleaned as planned.

07 February 2019

sales

4

Friendly staff who wanted to help and were not too pushy.

07 February 2019

service

4

Teresa always looks after her clients and phone to keep you undated.

07 February 2019

service

4

Friendly and prompt service with no problems

04 February 2019

service

5

Because the staff immediately greet you with a smile and ask if you require any help. Refreshments are offered and you are made to feel welcome.

04 February 2019

service

5

Very friendly staff, coffee and biscuits, quick and efficient

03 February 2019

service

5

all the work carried out satisfactorily and the bill remained as indicated in the quote. there may have been a reason for an increase but the original quote was honoured.

01 February 2019

service

5

Prompt and informative at all times

23 January 2019

service

5

As above really. Was given a courtesy car while mine was being serviced. Makes life so much easier and it was brand new!!!!

16 January 2019

sales

5

Again Daniel was great, friendly, went above and beyond coming in on his day off.

15 January 2019

service

5

On time, on price.

15 January 2019

service

4

All work done to a good level and within the timescales.

15 January 2019

service

5

Very helpfully service team, especially Teresa, overall very happy with the car and vines with a stress free service, mot, loan car etc

09 January 2019

sales

5

Excellent. Small hiccup with delivery time but Rosie kept us informed at every stage

05 January 2019

service

5

Car came back clean and on time

02 January 2019

service

5

The customer service was excellent and I felt my car was looked after and treated with car and professionalism.

27 December 2018

service

5

See above. It was particularly good to have the MOT done whilst I waited as otherwise this would have tied up the whole day waiting for a call to tell me that it had been completed.

27 December 2018

service

5

100% happy with everything! Truly excellent customer care and at a reasonable price!

27 December 2018

service

4.5

All was good - could have picked an additional matter

24 December 2018

service

5

Service reps I met Sarah and Steve I think, took extra trouble to fulfil what they had promised. And kept me informed.

22 December 2018

service

5

The team handling my arrival and booking in were very friendly and efficient and the car was ready early.

22 December 2018

sales

4

Helpful and friendly.

22 December 2018

service

5

very

21 December 2018

sales

5

Extremely satisfied, all the staff so very pleasant, helpful and informative.

20 December 2018

sales

5

Sales assistant - Lee Fairchild was thoroughly professional.