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Customer Reviews.

service

5

All went well and the coffee was delicious!

08 May 2019

service

5

Would have got top marks but our minis computer needs resetting and this has not been done as we would have liked!

07 May 2019

sales

5

Treated well and everything explained.

03 May 2019

service

4

The car wash area was being resurfaced so it wasn't possible for my car to be washed!

03 May 2019

sales

5

Good all round experience

29 April 2019

service

4

Poor job of washing the car down

28 April 2019

service

5

Every stage went smoothly and efficiently. The lady who runs your servicing is a absolutely terrific.

16 April 2019

sales

3.5

Answered all my questions but £550 for delivery and prep!!!! Come on now, that is extortionate. I can buy something for a pound on ebay and get free delivery, I spent £25500....

15 April 2019

service

5

As always Teresa Harris gets the job done in a friendly yet professional manner usually exceeding expectations

15 April 2019

service

5

Better than the others.

14 April 2019

service

5

The attention has been excellent by all the staff we have dealt with.

12 April 2019

service

5

Everything I needed to be done was and I didn't mind waiting in comfortable surroundings.

10 April 2019

service

2

Quoted price for brake fluid change was "About £90" but dealer tried to charge much more - reduced after complaining.

10 April 2019

service

5

I left car whilst I visited relatives who live in the area. The phone call to say that my car was ready to be collected arrived at lunchtime. I did not have to rush but was told to enjoy my lunch and collect my car when I was ready.

10 April 2019

service

3

New fog light bulb put in to correct fault however the warning light has already come back on since the MOT on 30.03.19 Also wheel lock nut was left on top of bonnet in gap by windscreen and found 2 days later, luckily not causing any damage.

09 April 2019

service

5

Excellent

06 April 2019

sales

5

Enthusiastic helpful staff, nice coffee, great product. Good feedback from staff during buying process. Car arrived sooner than expected.

03 April 2019

service

5

very attentive staff nothing to much trouble

02 April 2019

service

5

Easy booking in, very easy using the hire car

30 March 2019

service

5

The servicing of my Mini seemed very thorough and reliable. I waited in the service reception area with complimentary refreshments. The car was cleaned before returning it me.

29 March 2019

service

5

Teresa! (and I am sure the technicians do a great job too). The extras that I get at Vines - coffee, car clean etc.

29 March 2019

sales

3

I'm sure it doesn't happen often but the follow up to repair the seat took prompting from us. The staff were very polite and helpful but I don't think they should have needed chasing.

27 March 2019

service

5

All things dealt with professionally,with personal touch

26 March 2019

service

5

You're made very welcome.

24 March 2019

service

5

Courteous and helpful staff.

24 March 2019

service

1

Not fixed issue

24 March 2019

service

4

Good

23 March 2019

service

5

Staff happy to help and accommodate where possible

18 March 2019

service

3.5

Service was good. Would have liked collection service but that was too long.

17 March 2019

sales

5

Dan the salesman was great & didn't rush me - made it all very easy!

16 March 2019

service

5

The service team were very helpful

14 March 2019

service

5

As above, plus, although the car was 4 months out of warranty (we bought it new from you), the cost was part met by Vines. Very fair and appreciated!

11 March 2019

service

5

Although the issue took longer than expected and more expensive also i was given regular updates and advise from Teresa Harris (Mini Service Advisor)

11 March 2019

service

4.5

I know they do a good job.

10 March 2019

service

5

First time at this location lovely staff

09 March 2019

service

5

Excellent service was given by the service dept.

08 March 2019

service

5

Thresa is amazing.

08 March 2019

service

5

Theresa always gives me a warm welcome and ensures that everything is correctly carried out

25 February 2019

service

5

It was easy to book in online and the communication was good

25 February 2019

service

5

Highly efficient

23 February 2019

service

4

Only disappointment, they were unable to advise me what had caused the puncture.

20 February 2019

sales

5

The process was very easy