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Customer Reviews.

service

3

See above

03 October 2017

sales

5

No pressure service, polite well informed staff that built the car we wanted, not the one they wanted to sell.

03 October 2017

service

5

Theresa in mini is an assist to your team and is so helpful and accommodating and friendly , she will help you out at all times

03 October 2017

sales

5

Communication top class, kept me posted throughout the entire process

26 September 2017

sales

5

Very good , the video is a nice touch

26 September 2017

sales

5

Customer service, good negotiating and fast delivery- what's not to like

26 September 2017

service

5

Problem free

24 September 2017

service

5

The team at Vines Redhill are excellent, friendly and professional.

23 September 2017

service

5

All done as required.

20 September 2017

service

5

I got a lift back home after dropping off my car and it was ready earlier than I expected

20 September 2017

sales

5

Very helpful staff

19 September 2017

service

5

Didn't get top marks as had to wait over two weeks to book in

19 September 2017

service

5

See answer in first box

19 September 2017

service

3.5

They arranged a discount from £1,500 to £1,100 but that is still a lot of money for a car of this age.

18 September 2017

service

5

Easy to deal with

18 September 2017

service

5

Friendly helpful staff who listen to your problems with the car and attempt to fix them

12 September 2017

service

2

Poor communication. Said work was completed when it was not. Had to pick up and bring back following week. Did not clean on pick up. Dials and some settings changed without being put back to normal. examples are, seat position, steering rack, lights

09 September 2017

service

4

Took rather a long time to reprogramme 2hrs+ and the air con smell is likely caused by a design flaw (as evidenced in mini USA technical service bulletin) and so in hoping this issue will be fixed otherwise I'll just do it myself next time

09 September 2017

service

4

As far as I know everything done and came back lovely and clean

06 September 2017

service

5

The work was all carried out efficiently. The staff are always wonderful to me in every way. 10 out of 10

06 September 2017

service

5

As Above and very efficient and timely

05 September 2017

service

5

see above

03 September 2017

sales

5

The sales man Scott White was very helpful & knowledable I felt very at ease & not pressurised at all. He helped me make the decision as to what spec I wanted my car by asking questions & was genuinely making sure I got the best spec for my budget.

11 August 2017

sales

5

Scott was brilliant and kept me updated every step of the way

09 August 2017

sales

4.5

European number plates put on car having specifically requested plain plates. Had to return to dealer to have plates changed.

04 August 2017

sales

5

As above

03 August 2017

service

5

Fantastic, dropped my car in the morning, handed keys over, had a text to say my car was going in to the workshop.. when picked up service was brilliant as always

22 July 2017