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Customer Reviews.

sales

5

The experience couldn’t have been any better .

09 May 2018

service

5

Was very happy with my service and mot, and was kept informed during the day as to how things were going.

09 May 2018

service

5

Very good experience. Everything clearly explained, "tough" topics such as cost positively and confidently addressed and commitment on timing kept. I really liked the service video - brilliant.

09 May 2018

service

5

Very, always helpful staff in the service department

01 May 2018

service

5

From beginning to end nothing was too much trouble for Elliott Hamilton who I bought my Mini from. I get regular emails from him asking if there is anything he can do.

27 April 2018

service

4

Because I was very satisfied with the service experienced!

24 April 2018

service

5

Did everything they said they would including keeping me updated through the day on what was happening with the car. Rang me for approval on spend for a new tire.

19 April 2018

service

5

The process was hassle free!

18 April 2018

service

2

Oil spilt on engine,dirty front carpets.

18 April 2018

service

4

Everything went smoothly and to plan

14 April 2018

service

5

Elliot and team were friendly and efficient.

13 April 2018

sales

4

The previous mini I purchased was a complete disaster carwise and salesmanwise. This time I couldn't have had better treatment.

12 April 2018

sales

5

From day one I had fantastic service from Shannon Griffin the whole experience was excellent

11 April 2018

service

5

Efficient and thorough, just what would be expected from a prestige motor company.

10 April 2018

sales

5

Service amazing great customer service n follow up

09 April 2018

sales

5

First class service

09 April 2018

service

5

Everything was explained before hand.Good service to pick up the car and deliver it back afterwards

07 April 2018

service

5

Excellent installation, excellent customer service

05 April 2018

sales

5

See answer 1

05 April 2018

service

5

Theresa is always perfect. She is your Mary Poppins.

05 April 2018

service

1

As above

03 April 2018

service

5

I was told it would be a small service of about 1and half hours and it was spot on.Including a small wash.

02 April 2018

service

4

If it were not so very expensive I’d give 5stars

29 March 2018

sales

5

all matters dealt with efficiently and courteously.

27 March 2018

service

5

~As above response to question 1. It is also easy to wait for the car to be serviced when you can sit comfortably and read the paper with a hot drink.

27 March 2018

sales

5

I am completely satisfied with the service I received from the Finance Team. I felt the Sales Team may not have needed my business as they were flying with their targets.

27 March 2018

service

5

Excellent service from the Service Team.

26 March 2018

sales

5

Again exceptional service

26 March 2018

sales

5

Very knowledgable sales person. Patrick did a very good job. Great customer experience

24 March 2018

service

5

Easy to book. Pick up & drop off service. Very convenient.

24 March 2018

service

5

Cannot fault Vines of Redhills service. Always courteous, prompt, and explain everything.

23 March 2018

service

5

Answer as above,will book on for full service next year.

23 March 2018

service

5

Service was carried out within the time frame frame given, car was cleaned, and i was kept updated on progress.

20 March 2018

service

4

As before and excellent service from all staff, a Teresa the service manager especially

20 March 2018

service

5

All questions were answered and any queries dealt with in an efficient manner.

20 March 2018

service

5

Service was quick

16 March 2018

sales

5

The car was found in stock and the interest rate was also good.

15 March 2018

service

3.5

Not the cheapest but trustworthy service

13 March 2018

service

5

Everyone was very friendly, we were loaned a car to the spec I requested and I was kept informed of the situation throughout.

13 March 2018

service

5

Teresa Harris could not have been more efficient or helpful - all done with a lovely cheerful personality. I was very grateful with the way she dealt with me and my Mini especially during the week of terrible snow. She is a real asset to Vines.

12 March 2018

service

5

The service staff were friendly and helpful making the experience easy and hassle free.

06 March 2018

service

5

Everything was amazing, so happy with the service

06 March 2018

service

5

Good service, felt I could stay and wait while the car was looked at too.

05 March 2018

service

5

Fixed my tyre on same day as faulty Very helpful Great customer service

03 March 2018

service

5

Did what they were supposed to

27 February 2018

service

3

I asked for the gear indicator to be reinstated, this lasted until we got home!

27 February 2018

service

5

Very professional set upFixed prices Excellent customer service

27 February 2018

service

5

Dropped the car off at a time to suit me and telephoned when it was ready. No rush to collect

26 February 2018

service

4

Efficient ( apart from the wiper blades!)

19 February 2018